Consultative Questions

I wonder if I might ask...

What are the problems you hear sales and customer service people talking about most?
What do you hear from customers or prospects about concerns or issues?
How do your reps determine exactly what to say to a prospect or client?
It sounds like you are successful with what you are doing, but what would you like to be different about that process?
What kinds of things keep you up at night (so to speak) about your company’s service issues?
If you could make some changes in the way things are getting done, where would you start?
How long does it take generally to get a sales rep up to speed?
If you could save some of that training money, where would you feel good about spending it?
Have you done a needs analysis to see what kinds of issues are on the minds of your sales and customer service reps?
Your custom question here
Your custom question here

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